Terms Cover Accounts, Wallets and Access
Our Terms & Conditions apply when you create an account, complete phone verification and use the lobby or its wallet routes. They explain that your account details must be accurate, that one person should control the account credentials assigned to them, and that we may pause
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access while an account or transaction is checked. Wallet instructions must match the account record; DANA, OVO, GoPay and QRIS are handled through the steps shown at the cashier path, while bank transfer and virtual account requests follow their displayed reference details. Access and eligibility depend
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on local law, and we may change or restrict a service where local law permits. Read the current wording before submitting an account request, wallet action or policy question. If a clause is unclear, contact us through the account help route so we can point you
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to the relevant section.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.